The email address will be kept confidential according to our privacy policy.
You can choose from the following payment methods:
All prices shown are final prices and include the statutory VAT (20% in Austria and 19% in Germany).
In the next step, you are provided with an overview of your ordered items. You are also shown the delivery costs and taxes as well as the entered invoice and delivery addresses.
As soon as you have sent your order, we will send you an order confirmation to the email address you have given us.
The invoice is enclosed with the delivery note and a return slip in your package. You will not receive an electronic invoice.
Exception: with the payment option "purchase on account" you will receive the invoice from the company KLARNA by e-mail on the day of outgoing goods.
You will not receive a confirmation of despatch. If no delivery time is stated for the respective goods in the online shop, the goods will leave our warehouse within 5 working days of you completing your order in the online shop. If the end of the deadline is a Saturday, Sunday or a public holiday, the goods will be dispatched on the next working day. Please note that public holidays may delay the delivery of your order.
Our customer service is available from Monday to Thursday 8:00 – 12:00 hrs and 13:00 – 16:30 hrs, and Fridays from 08:00 – 12:00 hrs by telephone under the following number +43 7285 60106 or via email info(at)traeumeland.com!