Frequently asked questions

Here you can find answers to the most frequently asked questions.

Everything about baby mattresses  

Our mattresses are rolled and vacuum-packed for transportation reasons. To allow the materials to unfold optimally after unpacking, we recommend that you do not store the mattress in a rolled state for too long.

Our recommendation:
A rolled mattress should be stored in its packaging or rolled state for a maximum of 3 months.

If the mattress is stored for much longer, the foam core may not unfold completely or only very slowly after unpacking. As a result, the mattress may temporarily or permanently not fully regain its original shape.

Our tip:
Open the mattress as soon as possible after purchase and give it sufficient time to fully unfold after unpacking. As a rule, the mattress will reach its final shape within a few days.

Kid's and youth mattresses 

Our mattresses are rolled and vacuum-packed for transportation reasons. To allow the materials to unfold optimally after unpacking, we recommend that you do not store the mattress in a rolled state for too long.

Our recommendation:
A rolled mattress should be stored in its packaging or rolled state for a maximum of 3 months.

If the mattress is stored for much longer, the foam core may not unfold completely or only very slowly after unpacking. As a result, the mattress may temporarily or permanently not fully regain its original shape.

Our tip:
Open the mattress as soon as possible after purchase and give it sufficient time to fully unfold after unpacking. As a rule, the mattress will reach its final shape within a few days.

Nursing pillow  

Wetness protection covers 

Duvets and cushion 

Bedding 

Nest 

Sleeping bags 

Summer sleeping bag 

Sleep overall TO GO 

Nest HOME 

Shipping & returns of baby products and children's products

Träumeland adult mattresses

Everything about mattress selection, mattress shipping and return shipping:
Everything about mattresses for adults:

Our mattresses are rolled and vacuum-packed for transportation reasons. To allow the materials to unfold optimally after unpacking, we recommend that you do not store the mattress in a rolled state for too long.

Our recommendation:
A rolled mattress should be stored in its packaging or rolled state for a maximum of 3 months.

If the mattress is stored for much longer, the foam core may not unfold completely or only very slowly after unpacking. As a result, the mattress may temporarily or permanently not fully regain its original shape.

Our tip:
Open the mattress as soon as possible after purchase and give it sufficient time to fully unfold after unpacking. As a rule, the mattress will reach its final shape within a few days.